Entry-Level Customer Success Representative - REMOTE
100% Remote | Flexible Schedule | Training Provided | Entry-Level Welcome
Turn Conversations Into Opportunities — From Home
Are you friendly on the phone, highly organized, and great at following through?
We're looking for a motivated, dependable
Remote Phone Booker / Appointment Scheduler
to support our growing recruiting team by connecting with individuals who have already expressed interest in our career opportunities.
You'll be an important part of the candidate experience—making outbound calls, confirming interest, scheduling appointments, following up with candidates, and helping keep our interview pipeline organized and moving forward.
No previous recruiting or appointment-setting experience is required. Training is provided.
✓ 100% Remote / Work From Home
✓ Warm Leads – No Random Cold Calling
✓ Flexible Scheduling
✓ Training & Ongoing Support
✓ Entry-Level Friendly
✓ Recruiting Growth Opportunities
What You'll Do
As a
Remote Phone Booker / Appointment Scheduler
, you'll serve as one of the first points of contact for prospective candidates.
Your responsibilities will include:
Make outbound calls to
warm candidates who have already expressed interest
Introduce yourself professionally and confirm continued interest
Schedule qualified candidates for career overviews and interviews
Use our online calendar system to coordinate appointment times
Confirm upcoming appointments and help reduce no-shows
Follow up with candidates who missed or need to reschedule
Answer basic questions regarding the interview and scheduling process
Communicate through phone, email, and text when appropriate
Maintain accurate notes regarding candidate conversations
Track call outcomes and scheduled appointments
Update candidate information within our recruiting systems
Collaborate with recruiters and hiring managers to keep the interview pipeline moving
Warm Candidate Leads — Not Random Cold Calling
You won't be expected to search the internet for people to call or randomly dial individuals who have never heard from us.
You'll primarily connect with
prospective candidates who have already applied or expressed interest in learning more about our opportunities
.
Your goal is simple:
Connect → Confirm Interest → Schedule → Follow Up → Help Candidates Take the Next Step
If you're comfortable talking with people and can create a positive first impression, we'll teach you the rest.
Who We're Looking For
You may be a great fit if you're:
Friendly, confident, and professional on the phone
Comfortable making a
high volume of outbound calls
A strong verbal communicator
Organized and detail-oriented
Consistent with follow-up
Dependable and accountable
Comfortable working toward daily activity goals
Able to manage your time independently
Positive and solution-oriented
Comfortable learning new technology
Able to maintain accurate notes while handling multiple conversations
Coachable and receptive to feedback
Motivated by helping a team achieve its goals
Experience Is Helpful — Not Required
Previous experience in any of these areas may transfer well:
Appointment Setting
Phone Scheduling
Recruiting
Customer Service
Call Centers
Administrative Support
Reception
Inside Sales
Lead Follow-Up
Client Services
Staffing
Talent Acquisition
No previous recruiting experience is required.
We value
communication, reliability, organization, consistency, and work ethic
just as much as previous experience.
100% Remote / Work From Home
This position is performed virtually, allowing you to work from home while staying connected with our recruiting team.
You'll use online tools for:
Candidate scheduling
Phone communication
Email and follow-up
Zoom meetings
Calendar management
Candidate tracking
Recruiting-system updates
Team communication
Training is provided on the systems and processes you'll use.
⏰
Flexible Scheduling
Enjoy the convenience of remote work while maintaining the consistency necessary to reach candidates and support the recruiting team.
This role is a strong fit for someone who enjoys
independent work, clear expectations, measurable goals, and the flexibility of working from home.
Training & Support Provided
We'll help you learn our recruiting and appointment-setting process.
Training may include:
Phone scripts and conversation flow
Candidate outreach procedures
Appointment scheduling
Calendly and calendar management
Candidate follow-up strategies
Professional phone communication
CRM and recruiting-system training
Appointment confirmations
No-show follow-up
Call tracking and documentation
Productivity and time-management strategies
You'll also receive ongoing coaching and support as you become comfortable with the role.
Opportunity to Grow Into Recruiting
For individuals interested in developing professionally, this role can provide valuable experience in:
Phone Booking → Candidate Coordination → Recruiting Support → Recruiting → Team Leadership
Growth opportunities may be available based on
performance, reliability, consistency, skill development, and business needs.
Minimum Requirements
Applicants should:
Be at least
18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have a reliable computer or laptop
Maintain reliable high-speed internet
Have a working headset or microphone
Have a quiet environment for making phone calls
Be comfortable making frequent outbound calls
Be comfortable using web-based technology
Be willing to learn Zoom, Calendly, email, and recruiting/CRM systems
Maintain professional communication with candidates
Be dependable and consistent with scheduled work responsibilities
Why Join Our Recruiting Team?
Every appointment you schedule has an impact.
You're helping prospective candidates move from simply submitting an application to actually
connecting with our hiring team and exploring a potential new career opportunity
.
You'll become part of a supportive, growth-focused environment where your ability to communicate, organize, follow up, and create a positive candidate experience directly contributes to the team's success.
Ready to Get on the Phone?
If you're
motivated, dependable, organized, comfortable talking with people, and ready to work from home
, we'd like to hear from you.
Apply today with your updated resume to be considered for our Remote Phone Booker / Appointment Scheduler position.
Make the Call. Book the Appointment. Connect Great People With Great Opportunities.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
